Customers
Sheet 03 · three of 2,140 teams
Teams that stopped reading logs.
Every number on this page came out of the customer’s own dashboards, a year after they installed the SDK. We asked for the boring ones too.
See what it costs2,140 production apps report to Artisan. Six of them:
Fieldnote
BRIGHTLINE
tally.app
Marrow Health
OXBOW
parcel/ship
tally.app · Invoicing for contractors
A payout job failed silently for nine days
tally.app pays 31,000 contractors every Friday. A queue worker was dropping one batch in forty, and the only evidence was a support ticket.
- 4 min
- to notice a failing payout job, down from 9 days
- 71%
- fewer repeat incidents, year over year
- 1,284
- events a day, grouped into 11 issues
Read the story
The rest of the file
OXBOW
Outdoor gear, direct to customer · Pittsburgh, PA
Checkout broke on the biggest sale weekend of the year
A card vault upgrade turned every third-party wallet payment into a timeout. OXBOW found the failing call in seventeen minutes, on a Saturday, with two people on.
17 min
median time from alert to the named commit, down from 2 hours
parcel/ship
Shipping API for storefronts · Raleigh, NC
The carrier changed a rate limit and nobody told us
parcel/ship quotes 14 million shipping rates a day across eleven carriers. When one of them tightened a limit, the failures looked exactly like customer error.
1 in 3,400
rate requests failing, down from 1 in 90
What it adds up to across every team
Across Artisan apps · Q3 2026
- events grouped into issues last quarter
- 3.1B
- median time from first exception to Slack alert
- 41 s
- fewer repeat incidents in a team’s first year
- 63%
- SDKs and integrations, maintained by Artisan
- 58
Your first issue is about four minutes away.
Install the SDK, deploy, and watch the first exception arrive grouped, traced and assigned. Free for 5,000 events a month.